🏨 酒店纠纷会员专享
生活英语 · 消费维权 · 共 30 个核心词汇 · 8 条场景例句
词汇表
- overbooked hotel 酒店超售
- walk a guest 把客人安排到别家
- room not ready 房间未准备好
- downgrade 降级
- upgrade v./n. 升级
- noise complaint 噪音投诉
- thin walls 墙壁薄
- room change 换房
- non-smoking room /nɑn sˈmoʊkɪŋ rum/ 禁烟室
- hidden fees 隐藏费用
- resort fee 度假村费
- incidental charges 杂费押金
- minibar charges 迷你吧费用
- late checkout 延迟退房
- early check-in 提前入住
- billing error 账单错误
- dispute the charge 争议扣款
- front desk manager 前台经理
- corporate office 公司总部
- booking confirmation /ˈbʊkɪŋ ˌkɑnfərˈmeɪʃən/ n. 预订确认单
- third-party booking 第三方预订
- cancellation policy 取消政策
- non-refundable rate 不可退房价
- no-show fee 未入住费
- loyalty program /ˈlɔɪəlti ˈproʊˌgræm/ n. 会员忠诚计划
- points compensation 积分补偿
- night audit 夜间审计
- review the folio 核对账单
- chargeback 拒付
- travel review site 旅行点评网站
场景例句
- The hotel overbooked and walked us to another property.酒店超售，把我们安排到了别家。
- My room wasn't ready at check-in time.到入住时间了房间还没好。
- The walls are so thin I can hear everything.墙太薄了，什么都听得见。
- There's a billing error on my folio.我的账单有错误。
- I wasn't told about the resort fee.没人告诉我有度假村费。
- I'd like to dispute these minibar charges.我要争议这些迷你吧费用。
- Can you offer points as compensation?能给积分作为补偿吗？
- I'll contact your corporate office about this.我会就此事联系你们总部。